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"The room was spotless, wonderful staff. Can’t wait to stay again."

"a beautiful location "

"Without a doubt, one of the best hotels I’ve ever stayed in during a Mexican vacation. This hotel is outstanding. I highly recommend this hotel. We were treated so nicely by the staff from the front desk to security. This hotel has three swimming pools and a private beach. The location is fantastic and you can see the hotel for me anywhere, so you never get lost! We will definitely be back. I can’t imagine staying anywhere else in Acapulco. "

"Terrible tardaron 5 horas para entregarnos la habitación segun porque no tenian mucho personal, las toallas del baño sucias y percudidas, no las limpian bien solo como una pasada.. nos salio un pelo en la comida.. los camiones que te llevan al princess o al club de playa manejan terrible una nos toco un frenon q mi niña se pego en la frente y la otra el chofer discutio con un pasajero y freno en seco Los carritos de comida de la noche anterior que piden a los cuartos y se quedan en los pasillos los recogen como hasta las 6 pm"

"Yes"

"La piscina tenía moho y avise en recepción y acudieron de inmediato , de ahí en fuera todo perfecto "

"I enjoyed my time and the room "

"Staff was very nice, location was perfect . "

"Very nice room. Staff was attentive "